Returns & Exchanges
At Ohne Project, we stand by the quality of our curated fashion pieces and offer a 30-day window for returns or exchanges on all unworn items with original tags. We aim to make your shopping experience as seamless as possible, ensuring you find the perfect fit for your wardrobe.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.